Privacy Policy

1. Scope

This Privacy Policy applies to personal information we collect from or about you when you use the Services.

This Privacy Policy does not apply to services, websites, or applications operated by third parties, even if they are linked from our Services.

2. Information We Collect

A. Information You Provide

We may collect:

• Account Information: such as your name, email address, phone number, username, and password (stored in hashed form).
• User Content: the text and other content you submit to Computer ("Input") and the responses you receive ("Output"). Input and Output together are referred to as "Content."
• Communications: information you provide when you contact us, including message contents and contact details.
• Other Information You Choose to Provide: such as feedback or information submitted for support or troubleshooting.

You should not submit sensitive personal information through the Services, including health data, biometric data, financial account numbers, or government-issued identifiers.

B. Information Collected Automatically

When you use the Services, we may collect:

• Log Data: IP address, browser type, device type, date and time of access, and pages or features used.
• Usage Data: interactions with the Services, feature usage, language preferences, approximate location derived from IP address, and performance diagnostics.
• Device Information: operating system, device identifiers, and application version.
• Cookies and Similar Technologies: cookies and similar technologies used to operate the Services and remember preferences. You can control cookies through your browser settings, though disabling cookies may affect some features.

3. How We Use Information

We use personal information to:

• Provide and operate the Services, including generating agent responses and maintaining accounts
• Process, store, and display Content as described in the Terms of Use
• Maintain, troubleshoot, and improve the Services
• Communicate with you regarding support requests, service updates, and policy changes
• Protect the safety, security, and integrity of the Services
• Comply with legal obligations and protect rights, safety, and property

Model Training and Improvement

We may use Content to improve the Services, including evaluating and improving our AI systems, where permitted by law.

You may opt out of our use of your Content for improvement going forward by contacting contact@computer4.life. Opt-out requests apply prospectively.

Aggregated and De-identified Data

We may aggregate or de-identify information so it can no longer reasonably identify you. We may use such information for analytics, product improvement, and security purposes.

4. How We Disclose Information

We may disclose personal information in the following circumstances:

A. Vendors and Service Providers

We may share information with service providers that help us operate the Services (such as hosting, analytics, monitoring, email delivery, and customer support). These providers may access information only to perform services on our behalf.

B. Legal and Safety

We may disclose information if we believe in good faith that doing so is necessary to comply with law, protect the security or integrity of the Services, prevent abuse, or protect rights, safety, or property.

C. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be disclosed as part of that transaction.

D. With Your Direction

We may share information when you choose to do so.

5. Data Retention

We retain personal information, including Content, for as long as necessary to provide the Services and for legitimate business purposes, including safety, security, and service improvement.

6. Your Rights and Choices

Depending on applicable U.S. state law, you may have rights to access, correct, or delete your personal information.

To exercise these rights, contact us at contact@computer4.life. We may request verification before responding.

6A. Additional Information for California Residents

This section applies only to California residents.

We may collect identifiers, internet activity information, user-generated content, and approximate location information.

We do not sell personal information. We may share information with service providers for operational purposes.

California residents may request access to or deletion of their personal information by contacting contact@computer4.life.

7. Children's Privacy

The Services are not intended for people under 18, and we do not knowingly collect personal information from people under 18.

If you believe someone under 18 has provided personal information, contact contact@computer4.life, and we will take appropriate action.

8. Security

We use commercially reasonable measures designed to protect personal information, but no system is completely secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date.

10. Contact Us

Muse Computing

computer4.life

Email: contact@computer4.life